Terms of Service
Welcome to Splash & Shine! These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or hiring us for pressure washing services, you agree to be bound by these Terms. Please read them carefully.
1. Services Provided
Splash & Shine provides residential and commercial pressure washing services in and around Cambridge, MN. Specific services include but are not limited to:
- House and siding washing
- Driveway and sidewalk cleaning
- Deck and patio cleaning
- Gutter cleaning
- Fleet and equipment washing
All services will be performed with care and in accordance with industry standards.
2. Quotes and Scheduling
- Estimates: All service estimates are free and based on the information you provide. Final pricing may vary depending on site conditions and job scope.
- Scheduling: Once a quote is accepted, we will schedule the service at a mutually agreed-upon date and time.
- Delays: Weather or unforeseen circumstances may cause delays. We will communicate any necessary rescheduling as soon as possible.
3. Payments
- Payment is due upon completion of the service unless otherwise agreed in writing.
- Accepted payment methods include cash, check, and select digital or card payments.
- Late payments may incur fees or lead to service denial until the balance is paid in full.
4. Cancellations and Rescheduling
- Please provide at least 24 hours’ notice for cancellations or rescheduling.
- Last-minute cancellations or no-shows may be subject to a fee.
5. Customer Responsibilities
To ensure the best results and a safe working environment, customers agree to:
- Provide access to the property and any necessary utilities (e.g., water supply).
- Secure pets and remove valuables or fragile items from the service area.
- Notify us of any known damage or issues on the property (e.g., cracked siding, loose fixtures).
6. Liability
- Splash & Shine is fully insured and takes great care to avoid damage.
- We are not responsible for pre-existing damage or issues caused by improper maintenance.
- Minor cosmetic damage may occur on aged or poorly maintained surfaces, and we are not liable for such outcomes if they were disclosed prior to service.
7. Satisfaction Guarantee
If you are not satisfied with the results, please contact us within 48 hours of service completion. We will evaluate the concern and offer a solution, which may include a free touch-up or partial refund at our discretion.
8. Intellectual Property
All content on our website, including text, logos, images, and service descriptions, is the property of Splash & Shine and may not be used or reproduced without permission.
9. Website Use
By using our website, you agree not to:
- Use it for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Distribute viruses or harmful software
We reserve the right to restrict access to our website at any time for maintenance or policy violations.
10. Changes to Terms
Splash & Shine reserves the right to modify these Terms at any time. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the State of Minnesota. Any disputes arising from these Terms or our services will be resolved in the appropriate courts of Isanti County, MN.
12. Contact Us
If you have questions or concerns about these Terms, please contact us:
Splash & Shine
Cambridge, MN
Phone: +1 763-439-6156
Email: info@splashandshine.org